The utility sector is highly regulated and experiences maximum change when compared with the other sectors. With guidelines getting stricter and with different fluctuations in global markets, there high demand for people with specialized skills. As such, it is difficult for everyone to cope and upskill themselves to meet the required level of skill.
Another issue faced by this sector is the older employees who served the organization are leaving the organization due to retirement. Therefore, utility companies are losing out on their experience. While some companies are trying to ensure knowledge transfer from their veteran employees to their less experienced younger colleagues, there are several challenges involved. It is these challenges that a well-designed learning management system (LMS) can help in overcoming.